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Glendale auto care shop holds true to being ‘honest’


By Kathryn Stafford and Ayla Hopper


Anyone who drives knows the feeling of putting the key in the ignition and coming to find their car won’t start. Many thoughts run through their head, including a car service provider. Car owners want the best service for their car, and not to mention, an “honest” mechanic. Honest 1 Auto Care really does live up to their name.

The car service is a national franchise and the Glendale location, 15420 N. 59th Ave., is owned and operated by Thomas Young.

Young grew up in Georgia, and went to the Citadel on a NROTC military scholarship in 1975. He received an active duty commission in the U.S. Marine’s in 1979 as a Second Lieutenant. After Young left the Marine Cops, he joined the Georgia Air National Guard, 128th Tactical Fighter Squadron. Young continued his journey by becoming an FBI agent in 1987. After Young retired, he cumulated more than 30 years of government service. Young’s loyal service doesn’t stop there. After retirement he wanted to do something a little different. Using his knack of helping the public and by using loyalty, honesty, Young opened Honest 1 Auto Care in Glendale. A car care community holding true to being honest.

Now, Young still honors active duty military and veterans by offering them discounted repair work. He also extends discounts to students from local colleges.

Young said, “We like to think of ourselves in a doctor patient type relationship with our customers, but with their cars. We want them to always bring their car here so we can always know what is going on with it, just as they go to the same doctor who knows what’s going on with them.”

What also sets the car shop apart is they recycle.

“We recycle everything at the shop that can be recycled,” Young said. “We want to do our part for a greener planet from a business that is known to be very dirty. This includes, oil, anti-freeze, oil filters, plastic, paper, cardboard, tires, etc.”

The facility is also one of the cleanest you will find. The waiting room is spacious and immaculate. Guests can relax as they watch TV, enjoy some complimentary coffee, or play with their child in a separate child waiting room with toys and movies.

Young and operations manager Braden Poole said the centers were designed with female customers in mind.

“We wanted to make sure our stores would be welcoming to female clients, so that they would be clean, spacious, and have a children’s center,” Poole said.

While Young said he and his staff will never try to sell a customer a service they do not need, he contends regular and preventative car maintenance is very important.

Young cited an article which read, “Motor vehicle accidents are the number one killer of people aged 1 to 44. Over 2,600 deaths occur each year because of car neglect, and nearly 100,000 disabling injuries happen every year. This means that eleven people are injured every hour and that one person dies every three hours due to accidents which could have been prevented.”

Honest 1 Auto Care will be closed in observance for Memorial Day. Regular hours of operation are 8 a.m. to 6 p.m. Monday through Friday; 8 a.m. to 4 p.m. Saturday. The Glendale location accepts walk-ins and has a nice customer lounge. Customers are encouraged to leave their cars when they do not have an existing appointment.

For more information about Honest 1 Auto Care, contact us at contact@franfaire.com.


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FranFaire Newsletter – December 2011

Greetings from FranFaire Franchise Consulting!    

Franchisee Validation Spreadsheet

One of the questions we are most frequently asked when people are looking to invest in their own business is: “when am I going to start making money?  A return on my investment?”

It is extremely important to find out your break-even point because that helps you determine whether a particular business or franchise opportunity is a viable option for you.  The advantage of franchising is that you have franchisees to question and gather this information from.  They have the real-life experience and information to give you an assessment of when you will start making your money.  However, how comfortable are you asking a stranger how much money they make?  For most of us it’s difficult, and that is why we are happy to be able to provide you with our Franchisee Financial Validation Spreadsheet.

Our validation sheet is a pro forma that allows you to ask questions that are not too invasive, questions that both you and the franchisee are comfortable with, and still get the answers and numbers you need.  You will get information that will assist you in determining your break-even point and profitability.  We are here to help you understand and evaluate all of your options.  This is another tool that we offer you at no charge.

If you would like to learn more about our Financial Validation Spreadsheet, contact us for more information.



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Complimentary Trainings Available

We are so happy to be able to provide you with the opportunity to search for your best future by finding the perfect business for you and your life.

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Success Story

“Fantastic Sams has a tremendous education program—at the local, regional and national level.  Through management-training classes, on-line webinars, regular visits by regional and national educators to our market, local skills classes taught by our well-trained local educator, beauty supply manufacturers, classes at our national convention—all contribute to a very highly skilled workforce.  Our stylists, managers and even we as owners have every opportunity to expand our skills and talent and learn something new every day of the week. The level of education at Fantastic Sams is well above that of any of our local or national competition. We value our education highly and without this local and national support it would be difficult to run a profitable business.”

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Negotiating a Better Franchise Territory

Negotiating a Better Franchise Territory

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